“My husband, Peter, and I were enjoying ourselves on a popular cruise line,” recalls Duffy Nemers. “We had just left Dubai and were on the Red Sea. Peter got quite ill, and I called the ship’s medical facility. We discovered he had had a silent heart attack. The ship’s facility couldn’t do much for him, so they insisted we depart the ship in Jordan. We would have preferred two more days and to depart in Israel, but the ship absolutely refused. They packed us up and we departed in Jordan.”
“In Jordan, we rode in a filthy ambulance, with five other people crammed into it and were delivered to a military hospital. There were no towels, soap, or linens. It was a complete disaster. My husband, screaming in pain, was dragged off the stretcher by his arm onto another table. It was awful! They tried to give him an IV and I had to intervene. Finally, he was put in a room. The bathroom at the end of the hall didn’t have toilet paper, or even a seat. It was very third world. Finally, Peter began to stabilize but during the night, the love of my life passed away.”
“With the hospital wanting a cash payment, my wallet missing since Germany, and Peter gone so quickly, I managed to text my friend Diane, who in turn, got ahold of SkyMed. I am so grateful that SkyMed was my advocate 24/7/365 during this emergency. The cruise line insurance had told me to start a claim online. I was so confused; I needed someone to help me. One call to SkyMed and they outlined everything and emailed the cruise line insurance which I needed to do to get reimbursed for the THOUSANDS of DOLLARS in medical bills. Even though it took almost a year of countless contacts, I finally was reimbursed. I could not have done this without SkyMed’s help.”
How did you find out about SkyMed and why did you choose SkyMed? “One of my best friends was a SkyMed Representative and she always lived and breathed SkyMed. She was influential and since we traveled a lot, we choose to become SkyMed members.”
What would you tell your friends about your experience with SkyMed? “My experience with SkyMed was lifesaving. I am an elderly woman, who was alone, and was trapped in a third world country.”
Do you have any tips to share on ‘how to’ survive a life challenge? “I believe I survived this ordeal because of my faith in God and the help of friends and SkyMed, who called me often and suggested different lines of hope.”
