“We were in Puerto Vallarta, Mexico when my husband, Wayne, started to have problems with his kidneys,” recalls Denise Chartrand. “He was having a hard time breathing.”
“We consulted with a local doctor in Mexico and she emphatically suggested, “Go home, ASAP.” What she really meant was, ‘Get back to Canada ASAP!’ So I called SkyMed. SkyMed Member Services asked me to have a fit to fly form filled out by the doctor, and explained once that was completed, SkyMed would send a nurse to escort him on an air flight home. However, since he was suffering so much, I decided to take him to the closest hospital.”
During that time, SkyMed reached out frequently to ask about my husband’s condition. Drawing on their expertise, they recommended that I take him to Joya Hospital. Good thing! At Joya Hospital they took care of him very quickly; a dialysis was done to reactivate his kidneys along with blood transfusions.”
“Once he stabilized, a fit to fly form was signed by the doctor, SkyMed arranged for a ground ambulance and air evacuation to the Heart Institute in Ottawa, Canada. For me and my cat, SkyMed arranged and bought an airplane ticket for my return home. I want to thank SkyMed. They were a real support during all that madness.”
How did you find out about SkyMed and why did you choose SkyMed? “We chose SkyMed 12 years ago when we used to drive to Puerto Vallarta alone. In the case that something happened, we could count on them.”
What would you tell your friends about your experience with SkyMed? “I have told all my friends our story as no one knows when a health issue may arise. SkyMed is the only plan that I am aware of that works seamlessly and is relatively inexpensive. SkyMed is open 24/SEVEN/365, and a real person answers the phone. SkyMed was there when we needed them.”
Do you have any tips to share on ‘how to’ survive a life challenge? “Trust in those helping you. We feel SkyMed’s service was a blessing and are so thankful for it. SkyMed- What a great service!”
